Frequent Questions

Looking for Our USA Site?

Online Ordering

If you've ordered from us in the past or had an Email Club account with linked Shore Points™ account, we've created an account for you! All you need to do is reset your password. Your name, email, telephone and Shore Points™ number is already linked. You can login and update your settings and then start placing orders.

When we launched our new website (along with online ordering and new app), we transferred existing account data over for some of our customers. This transfer does not affect your Shore Points™ earnings.

I have ordered online on the old website or app in the past OR I had linked my Shore Points™ to my Email Club account.

Great! You have an account created for you and you just need to reset your password here. Once you complete the form, you will be emailed directions on how to reset your password.

I only used the old app to check my Shore Points™

If you only used the old app to check your Shore Points™, you do not have an online ordering account. Simply create a new online ordering account, then link your Shore Points™ number at checkout or from your account page.

I only get Email Club emails, I haven't ordered online before.

If you only receive Email Club emails, you do not have an online ordering account. Simply create a new online ordering account using your Email Club email. Then you can link or create a Shore Points™ account to start earning free subs.

I don't fall into any of the cases above.

What are you waiting for? Create a new online ordering account from scratch to log in.

Promotions

Not all coupon offers are valid online, please check the offer details for it's limitations. 4-6 Digit codes found at the bottom of coupons are only valid for in-store purchases. Online promo codes will be alpha-numeric.

If there is another reason the code will not work it will be displayed above the code box after you submit the code.

Shore Points™ and Texting

View our rewards program Terms & Conditions here and our Privacy Policy here

No.

Yes. Your membership point balance and rewards status are printed at the bottom of every purchase receipt at participating Jersey Mike’s locations. You can also check your balance using our gift card balance checking form or on our mobile app (only available in US).

You can ask a crew member to sign you up in-store, or by signing up with just your phone number on our website.

Notify your server what product you'd like to redeem, then enter your phone number associated with your account. Only individual subs can be redeemed.

No! Jersey Mike’s Shore Points will never expire and are good at any Jersey Mike’s location in the country they were activated in.

Anytime before your purchase is finalized, you scan your card under the bar code reader or enter the phone number associated with your account. When a qualifying purchase is made the points will be added.
Updating your phone number for your Shore Points™ Rewards account needs to be done directly at your local Jersey Mike’s.
If you need to merge two active Shore Points™ accounts please reach out to shorepoints@jerseymikes.com with both the old and new phone numbers you need to merge as well as the approximate balance on each card. Please note which number you’d like deleted and which number you’d like to retain.
Yes. Our new online ordering platform allows multiple Accounts to use the same Shore Points™ number.
You can replace the phone number for your Shore Points™ at any one of our Jersey Mike’s locations nationally by simply asking one of our employees to replace your old phone number with your new phone number.
Sub Size Earned on Purchase Redeemable With
Kid's Meal (where available) 3 n/a
Mini, or Breakfast Sandwich (where available) 4 48
Regular, Wrap or Sub-in-a-Tub 6 72
Giant 12 144

*A maximum of 144 points can be redeemed per transaction.

The balance will appear on every receipt. You can also check your balance online here or via our mobile apps, available for both iPhone and Android Phones.

Email Club

If you do not have a Jersey Mike's account, you can unsubscribe or change your settings using the link at the bottom of any of the emails we send you. If you have an account you can edit them on your account page.

Every year a week before your provided birth date, we will send you a coupon for a free regular sub and 16oz soft drink. Your Email Club subscription must be confirmed at least 8 days before your birthday to ensure your receive the offer, otherwise you will receive it the following year.

We normally send out 2 national emails per month. You may also receive up to 2 more offers from your selected local store.

We'll send you our current promotion and a coupon in almost all the emails we send.
Catering and catering online is available at participating Jersey Mike's Subs locations. Check our store locator for participating stores near you! Just look for the Online Ordering icon: . It is recommended that you contact your neighborhood Jersey Mike's for large orders and special requests. Jersey Mike's Subs locations are individually owned and operated; therefore pricing/availability may vary. Please refer to our store locator for contact information.

General

Jersey Mike's has a rich history of entrepreneurship and tasty sub sandwiches. Started at the Jersey Shore in 1956, Jersey Mike’s serves authentic East Coast-style subs – the same recipe it started with over 50 years ago. Passionate Jersey Mike's fans crave their subs made Mike's Way&tm; with onions, lettuce, tomatoes and a signature olive oil blend, red wine vinegar and spices. We use only private labeled meats and cheeses that are sliced fresh for each sub sandwich and piled high on in-store baked bread. Everything is quickly made to order for each customer, just the way the first subs were made at the original Jersey Mike's. The Jersey Mike's experience always includes its trademark neighborly banter served up by our high-energy Jersey Mike's team. View more details on our history and culture.

Yes! You may obtain information by accessing the Weight Watchers® website and contacting your local Weight Watchers®.

Jersey Mike's Subs locations are individually owned and operated. Each owner is responsible for staffing his or her own store. If you are interested in a career, or need a reference check, W2, or other site specific information, please direct inquiries to your neighborhood Jersey Mike's. Visit our careers page for additional information.

We love that you would like to decorate your house or office like the interiors of our restaurants – after all, imitation is the sincerest form of flattery! You can find all of our paint colors at your local Benjamin Moore paint store. The photographs and wall mural are proprietary to Jersey Mike's and are not available for retail sale.
The company is privately held with no current plans to go public.
The original Jersey Mike's Subs has been transformed into our National Training Center. You may want to stop by our flagship location at 901 Richmond Avenue, Point Pleasant Beach, NJ, (732) 892-9546, just a few blocks east of the original store.
To make a difference - one sub at a time - with the highest quality, freshest made sub in the industry; exceptional customer experiences; and meaningful community support.