Jersey Mike's has always been about people. From being greeted by our staff when you enter our locations, to giving back to the communities we serve. If you need to get in touch with us, choose an option below - we're happy to serve you!
Frequently Asked Questions
Sub Size Earned on Purchase Redeemable With Kid's Meal (where available) 3 n/a Mini, or Breakfast Sandwich (where available) 4 48 Regular, Wrap or Sub-in-a-Tub 6 72 Giant 12 144
*A maximum of 144 points can be redeemed per transaction.
When you redeem your Shore Points, they will be applied to the lowest-priced menu item you order in the applicable point category. For example, if you order two mini size subs and want to redeem 48 points, your Shore Points will be applied to the lowest-priced mini size sub in your order. If you order a regular size sub and a wrap and want to redeem 72 points, your Shore Points will be applied to the regular size sub or the wrap, whichever is lower-priced.
No! Jersey Mike’s Shore Points® will never expire and are good at any Jersey Mike’s location in the country they were activated in.
When we launched our new website (along with online ordering and new app), we transferred existing account data over for some of our customers. This transfer does not affect your Shore Points® earnings.
I have ordered online on the old website or app in the past OR I had linked my Shore Points® to my Email Club account.
Great! You have an account created for you and you just need to reset your password here. Once you complete the form, you will be emailed directions on how to reset your password.
I only used the old app to check my Shore Points®
If you only used the old app to check your Shore Points®, you do not have an online ordering account. Simply create a new online ordering account, then link your Shore Points® number at checkout or from your account page.
I only get Email Club emails, I haven't ordered online before.
If you only receive Email Club emails, you do not have an online ordering account. Simply create a new online ordering account using your Email Club email. Then you can link or create a Shore Points® account to start earning free subs.
I don't fall into any of the cases above.
What are you waiting for? Create a new online ordering account from scratch to log in.
Not all coupon offers are valid online, please check the offer details for it's limitations. 4-6 Digit codes found at the bottom of coupons are only valid for in-store purchases. Online promo codes will be alpha-numeric.
If there is another reason the code will not work it will be displayed above the code box after you submit the code.
If you need to merge two active Shore Points® accounts please reach out to firstname.lastname@example.org with both the old and new phone numbers you need to merge as well as the approximate balance on each card. Please note which number you’d like deleted and which number you’d like to retain.
For business inquiries in Canada, please use the Business Inquiries form.