Customer Service Help - Jersey Mike's Subs

Customer Support

I need help concerning... (required)

Do any of these help you?

We'll send you our current promotion and a coupon in almost all the emails we send.

If you need to merge two active Shore Points® accounts, please reach out to shorepoints@jerseymikes.com with both the old and new phone numbers you need to merge as well as the approximate balance on each card. Please note which number you would like to delete and which number you would like to retain.

No! Jersey Mike’s Shore Points® will never expire and are good at any Jersey Mike’s location in the country they were activated in.

Every year a week before your provided birth date, we will send you a coupon for a free regular sub and 16oz soft drink. Your Email Club subscription must be confirmed at least 8 days before your birthday to ensure your receive the offer, otherwise you will receive it the following year.

View our rewards program Terms & Conditions here and our Privacy Policy here

Sub Size	Earned on Purchase	Redeemable With
Kid's Meal (where available)	3	n/a
Mini, or Breakfast Sandwich (where available)	4	48
Regular, Wrap or Sub Bowl	6	72
Giant	12	144

*A maximum of 144 points can be redeemed per transaction.

When you redeem your Shore Points®, they will be applied to the lowest-priced menu item you order in the applicable point category. For example, if you order two mini size subs and want to redeem 48 points, your Shore Points® will be applied to the lowest-priced mini size sub in your order. If you order a regular size sub and a wrap and want to redeem 72 points, your Shore Points® will be applied to the regular size sub or the wrap, whichever is lower-priced.

: Jersey Mike's has a rich history of entrepreneurship and tasty sub sandwiches. Started at the Jersey Shore in 1956, Jersey Mike's serves authentic East Coast-style subs - the same recipe it started with over 50 years ago. Passionate Jersey Mike's fans crave their subs made Mike's Way™; with onions, lettuce, tomatoes and a signature olive oil blend, red wine vinegar and spices. We use only private labeled meats and cheeses that are sliced fresh for each sub sandwich and piled high on in-store baked bread. Everything is quickly made to order for each customer, just the way the first subs were made at the original Jersey Mike's. The Jersey Mike's experience always includes its trademark neighborly banter served up by our high-energy Jersey Mike's team. View more details on our history and culture.
: To make a difference - one sub at a time - with the highest quality, freshest made sub in the industry; exceptional customer experiences; and meaningful community support.
: Jersey Mike's Subs locations are individually owned and operated. Each owner is responsible for staffing his or her own store. If you are interested in a career, please contact your neighborhood Jersey Mike's. Visit our careers page for additional information.
: Yes! You may obtain information by accessing the Weight Watchers® website and contacting your local Weight Watchers®.
: Catering and catering online is available at participating Jersey Mike's Subs locations. Check our store locator for participating stores near you! Just look for the Online Ordering icon: . It is recommended that you contact your neighborhood Jersey Mike's for large orders and special requests. Jersey Mike's Subs locations are individually owned and operated; therefore pricing/availability may vary. Please refer to our store locator for contact information.
: We love that you would like to decorate your house or office like the interiors of our restaurants – after all, imitation is the sincerest form of flattery! You can find all of our paint colors at your local Benjamin Moore paint store. The photographs and wall mural are proprietary to Jersey Mike's and are not available for retail sale.
: The company is privately held with no current plans to go public.
: The original Jersey Mike's Subs has been transformed into our National Training Center. You may want to stop by our flagship location at 901 Richmond Avenue, Point Pleasant Beach, NJ, just a few blocks east of the original store.

Not all coupon offers are valid online, please check the offer details for it's limitations. 4-6 Digit codes found at the bottom of coupons are only valid for in-store purchases. Online promo codes will be alpha-numeric.

If you are scanning a QR code please make sure you have the most current version of the Jersey Mike’s App and that you allow the app to have access to your camera.

If there is another reason the code will not work it will be displayed above the code box after you submit the code.

View our rewards program Terms & Conditions here and our Privacy Policy here

Sub Size	Earned on Purchase	Redeemable With
Kid's Meal (where available)	3	n/a
Mini, or Breakfast Sandwich (where available)	4	48
Regular, Wrap or Sub Bowl	6	72
Giant	12	144

*A maximum of 144 points can be redeemed per transaction.

No! Jersey Mike’s Shore Points® will never expire and are good at any Jersey Mike’s location in the country they were activated in.

: We'll send you our current promotion and a coupon in almost all the emails we send.

: Every year a week before your provided birth date, we will send you a coupon for a free regular sub and 16oz soft drink. Your Email Club subscription must be confirmed at least 8 days before your birthday to ensure your receive the offer, otherwise you will receive it the following year.

About:

If you forgot to add your Shore Points number to your recent order, simply log into your account, then visit the Points Self-Registration page. You will need the receipt from your order (either Jersey Mike's ticket, or other restaurant deliver services). Follow the instructions and enter in the required information to get your points.

Don't want messages, text STOP to 567827.
To receive text offers, text JOIN to 567827.

To stop receiving emails from Jersey Mike's, click the unsubscribe link at the bottom of any email offer.

If you're not receiving email messages, please log in to your My Mike's account and select the box “yes, I would like to receive marketing emails” and remember to save your changes.

Please complete the form below

If you ordered through DoorDash, UberEats, or another restaurant delivery service, contact them directly for questions and assistance with your order.

For questions and assistance with your order, contact the store from which you ordered. Please use the following link https://www.jerseymikes.com/locations for store phone numbers.

Visit our gift card balance checking form on our website, or at any participating location.

To purchase a gift card, please use the following link https://www.jerseymikes.com/gift-cards for more information.

Visit our gift card balance checking form on our website, or at any participating location.
If you need additional assistance please fill out the form below.

Location (required)

Choose a location (required)

850 Wellington Road, London, ON 589 Fairway Road South, Kitchener, ON

Choose a location (required)

850 Wellington Road, London, ON 589 Fairway Road South, Kitchener, ON

How can we help you? (required)

Ticket Number

I need help with (required)

A Gift Card Order My Jersey Mike's Gift Card

Order Type (required)

Online Virtual Gift Card Purchase Physical Online Gift Card Purchase In-Store Gift Card Purchase

Ticket Number

Your ticket number can be found on the receipt given at time of purchase

Order ID

Your gift card order id can be found in your receipt email for virtual or physical online gift card purchases

Your Shore Points® Telephone or Card Number (required)

Image of your Receipt

About You

Your Name (required)

Email Address (required)

Phone Number

By submitting this form, you verify that you have read and agree to Jersey Mike's Terms of Use and Privacy Policy